Privacy Policy

Effective Date: April 17, 2025

At ZenXAI Technologies ("ZenXAI", "we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (zenxai.io) and related services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

a. Information You Provide

• Business name, email address, and contact details
• Content submitted to our AI agents
• Billing and payment information (processed through third-party providers)

b. Automatically Collected Data

• IP address and browser type
• Usage data and interaction with our Services
• Device information and log files

2. How We Use Your Information

• Provide, operate, and improve our Services
• Customize your experience and deliver personalized content
• Communicate with you about updates, promotions, and support
• Ensure security and prevent fraud
• Analyze and understand usage patterns for service improvement

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data only with:

• Service providers who help us operate our platform (e.g., hosting, payment processors)
• Legal authorities, when required to comply with the law or protect our rights
• Affiliates or successors, in the event of a business restructuring, merger, or acquisition

4. Data Storage and Security

Your data is securely stored using industry-standard practices. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Track site usage and analytics
• Enhance the user experience

You can control cookie preferences through your browser settings.

6. Your Rights and Choices

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Opt out of marketing communications

To exercise your rights, contact us via our website or support portal.

7. Children’s Privacy

Our Services are available to users of all ages, but individuals under the age of 18 must have parental or guardian permission to use our platform.

8. International Users

While we are based in Chennai, Tamil Nadu, India, users outside India acknowledge that their data may be processed and stored in India or other locations where our service providers operate.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we’ll revise the “Effective Date” at the top of this page. Significant changes will be communicated via our website or other channels.

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, please reach out via our website at zenxai.io.